General enquiries and FAQs

How can I find out more about your family violence services?

If you wish to find out more about a particular service we provide or the process of making a referral, please phone 9689 9588 or email fvassist@whwest.org.au.

You can also register to attend one of our community information sessions.

Do you have any brochures or resources I can give to my clients?

Yes. Please visit the resources section of this website to download or order copies. Most resources are free, unless you need an especially large quantity. If this is the case please email info@whwest.org.au.

Some useful resources are:

Where else can I go for information and support?

The Lookout website is a thorough, useful resource for professionals working in a range of industries who support clients. It can help you to recognise and respond to signs of family violence. Visit www.thelookout.org.au.

The Domestic Violence Resource Centre Victoria (DVRCV) is the statewide resource centre supporting workers and families to help stop family violence. Visit www.dvrcv.org.au.

Domestic Violence Victoria is the peak body for specialist family violence services for women and children.

Safe Steps is Victoria’s 24/7 family violence response service. Referrals to Women’s Health West’s crisis services come through to us from Safe Steps. Find out more about this service on their website at www.safesteps.org.au, in particular the section for ‘other service and information providers‘.

In Touch is the multicultural centre against family violence. They have a number of resources for workers and professionals available here.