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Feedback on our services

At Women’s Health West, we aim to provide services that are respectful, helpful and relevant to women and children’s needs. The best way for us to create high quality services is to ask the people who use our services about their views, opinions and ideas for improvement.

We recognise the value of feedback and complaints as an important resource for improving community expectations through the services we deliver. WHW is an open and accountable organisation, dealing fairly and respectfully with our communities of interest, including the women and children to whom we provide services.

We love receiving feedback, and all our staff will ensure that complaints are managed respectfully and recorded, responded to and investigated. Find out more about your rights and responsibilities.

We’d love to hear your feedback

There’s a number of ways to make a complaint or provide feedback to Women’s Health West:

  1. Fill in the form below
  2. Download and fill in our Complaint form and send to us
  3. Provide feedback or complaint over the phone: 03 9689 9588

All feedback and complaints are dealt with confidentially and will be responded to within 30 days.